Terms and Conditions for Shine Multiservices

Welcome to Shine Multiservices! This document outlines the terms and conditions governing your use of our services as a residential and light-commercial property services provider. By engaging with our services or using our online platform, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using any services provided by Shine Multiservices, including but not limited to bathtub and fixture refinishing, tile & grout cleaning, roof and exterior pressure washing, window cleaning, specialty painting (interior and exterior), and minor repair/maintenance tasks, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our services.

2. Services Provided

Shine Multiservices offers a range of residential and light-commercial property services that include:

• Bathtub and fixture refinishing and repair (including epoxy bathtub repair)
• Tile & grout cleaning and restoration (including grout sealing service)
• Roof cleaning (soft wash service) and exterior pressure washing
• Window cleaning
• Specialty painting (interior and exterior, including mobile home painting)
• Minor repair and maintenance tasks related to property appearance and longevity

All services are subject to availability and specific project agreements.

3. Quotations and Pricing

• All quotations provided by Shine Multiservices are valid for a specified period, as indicated on the quote.
• Prices are subject to change if the scope of work changes or if unforeseen conditions are encountered at the job site. Any such changes will be communicated to the client and require approval before proceeding.
• A deposit may be required before work commences, especially for larger projects or specialized materials.

4. Scheduling and Access

• Customers are responsible for providing clear and safe access to the areas requiring service.
• Any necessary preparations (e.g., clearing personal items, securing pets) must be completed before our crew's arrival. Delays due to insufficient preparation may result in additional charges or rescheduling.
• We aim to adhere to scheduled service times, but acknowledge that unforeseen circumstances (e.g., weather, equipment issues) may cause delays. We will communicate any changes promptly.

5. Payment Terms

• Payment for services rendered is due upon completion unless otherwise agreed upon in writing.
• We accept various payment methods, which will be communicated at the time of service agreement.
• Late payments may be subject to interest charges or collection fees as permitted by law.

6. Customer Responsibilities

The customer agrees to:

• Provide accurate information regarding the property and services required.
• Ensure the work area is safe, clear, and accessible for our technicians and equipment.
• Inspect the completed work and notify Shine Multiservices of any concerns within a reasonable timeframe (typically 24-48 hours) after completion.

7. Guarantees and Warranties

Shine Multiservices is committed to delivering high-quality results.

• Specific warranties for services like refinishing or specialized coatings will be provided in writing at the time of quotation or service agreement.
• Our services are performed with professional care and expertise. In the event of dissatisfaction, please contact us immediately to discuss resolution.
• Warranties typically do not cover damage caused by client misuse, improper maintenance, or normal wear and tear after the service has been completed and accepted.

8. Limitation of Liability

Shine Multiservices will take all reasonable precautions to protect property during service. However, we are not liable for:

• Pre-existing damage or deterioration to surfaces that may become evident during or after cleaning or restoration processes.
• Damage caused by customer's failure to follow preparatory instructions.
• Incidental or consequential damages arising from the use or inability to use our services.

Our liability for any claim arising out of or in connection with our services shall not exceed the amount paid by the customer for the specific service in question.

9. Cancellations and Rescheduling

• Customers wishing to cancel or reschedule a service must provide at least 24 hours' notice.
• Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

10. Intellectual Property

All content on our online platform, including text, graphics, logos, and images, is the property of Shine Multiservices or its content suppliers and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

12. Changes to Terms

Shine Multiservices reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and become effective immediately upon posting. Your continued use of our services after such modifications constitutes your acceptance of the new Terms.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:

Shine Multiservices
1031 SE 11th St
Cape Coral, FL 33990

Thank you for choosing Shine Multiservices! We look forward to restoring and enhancing the beauty and longevity of your property.