Privacy Policy of Shine Multiservices

This Privacy Policy describes how Shine Multiservices ("we," "us," or "our site") collects, uses, and discloses your personal information when you visit or make use of our services, including inquiries for bathtub refinishing Cape Coral, tile grout restoration Cape Coral, roof soft wash service, exterior pressure washing Cape Coral, window cleaning Cape Coral, residential surface restoration, mobile home painting Cape Coral, grout sealing service, epoxy bathtub repair, and general property maintenance exterior cleaning.

Information We Collect

We collect various types of information from and about users of our online platform and services, including:

• Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you request a quote, schedule a service, or contact us. This may include your name, address (e.g., 1031 SE 11th St, Cape Coral, FL 33990 for service inquiries), telephone number, and email address.
• Service Information: Details regarding the services you request, such as the type of surface restoration needed, property specifics, and preferred scheduling.
• Technical Data: When you access our online platform, we may collect information your browser sends, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

The information we collect is used for various purposes, including:

• To provide, operate, and maintain our services, including scheduling and performing surface restoration, exterior cleaning, and maintenance solutions.
• To process your inquiries and respond to your requests for information or quotes regarding our services.
• To personalize your experience and deliver content and service offerings relevant to your interests, such as updates on epoxy bathtub repair or roof soft wash service.
• To improve our online platform and service offerings, understanding how our users interact with shinemultiservices.com.
• To communicate with you about your service appointments, account, or promotional offers.
• To comply with legal obligations and enforce our terms and conditions.

Disclosure of Your Information

We do not sell, trade, or rent your personal identifiable information to others. We may share your information with trusted third parties who assist us in operating our online platform, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This may include:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your data, or our practices, please contact us:

Shine Multiservices